Job Details

Job Overview:

Requirement/Must Have:

• Bachelor's degree or equivalent experience in Business Administration, Management, or related field.
• Minimum 2+ years of related working experience, including quotation, PO and revenue collection experiences.
• Experience with SAP/CRM system is a plus.
• Strong customer engagement skills via phone and email communications.
• Ability to work independently and prioritize tasks in a fast-paced environment.

• Works with various departments to meet maintenance services sales goals.
• Works with customers and/or distributors to receive accurate account of equipment failures and provides reports to management.
• Observe and execute the service business processes and procedures, including maintaining accurate records of service activities, reports, and feedback.
• Follow the defined SOX (Sarbanes-Oxley Act) business processes to collect the billable and contract revenues to achieve the quarterly and yearly targets.
• Reduce the billable collection cycle time to meet business goals and maintain and update the customer information and installed base in SAP CRM.
• Concentrate support and work commitment during peak activities, such as at the end of corporate fiscal periods.
• Provides administrative support to department managers and generate reports for management review.