Job Details

Route Support SupervisorLeadpoint Business Services is currently seeking a dynamic leader for a Route Support Supervisor position at our Round Rock, TX location. This supervisory position implements workforce management programs and has overall accountability for the performance of Leadpoint's team at the assigned location. Your responsibilities include program implementation, personnel management, and operations. In this leadership role, you'll work as a liaison between the workforce, client and Leadpoint's support personnel.You'll also perform additional functions like customer service and communication across the workforce; hiring and recruiting of employees; HR administrative tasks; troubleshooting and resolution of performance issues; data tracking and reporting of individual KPIs; and safety program management.The ideal candidate would be a great fit for this job by showcasing competency in leadership, communication, detail orientation, and problem solving. This supervisory position includes supervision of a team of direct reports. Your experience in route management is required.Hourly Rate: $27-$30/hr DOEBenefits of the Route Support SupervisorTraining ProvidedStrong Benefits PackagePaid Time OffBonus Potential based on performanceOpportunities for advancementResponsibilities of the Route Support SupervisorSupervision of On-Route Support PersonnelCustomer Service and CommunicationsHiring and TrainingAdministrative and Payroll managementManages Data tracking and reportingSafety Program OversightRequirements of the Route Support SupervisorClean MVR record & valid Drivers LicenseComputer Proficiency – Microsoft OfficeInterpersonal Skills: Proficient communicator capable of effectively engaging with driverhelpers, support staff, department managers, and senior management to ensure seamlesscoordination and alignment of operationsHighly Preferred: Route Supervisor experience in the Waste industryLeadership Skills: Inspiring leader adept at motivating and empowering team members tomaintain operational efficiency and meet performance targets in the dynamic environment ofresidential recycling routes.Problem-Solving Skills: Quick-thinking problem solver with the ability to identify andaddress issues such as route disruptions and defects to minimize impact on service deliveryand customer satisfaction.Time Management: Efficient time manager skilled in prioritizing tasks and allocatingresources effectively to meet tight deadlines inherent in the daily operations of residentialrecycling routes.Technical Capacity: Possesses hands-on experience and technical expertise relevant to thewaste and recycling industry, including familiarity with labor efficiency, enabling effectivetroubleshooting and optimization of operations and related processes.Learning Orientation: Demonstrates commitment to continuous learning and skilldevelopment, evidenced by the ability to adapt to new technologies, processes, andorganizational practices. Focused on fostering a culture of collaboration, learning, adoption,and accountability for skills transfer within the team.Equal Opportunity EmployerThis job description is intended to describe the general nature, complexity, and the level of work performed by employees assigned to this position, and it must not be interpreted as an exhaustive list of responsibilities, rights and / or skills required. Do not prescribe or restrict the work that can be assigned.This is a safety sensitive position for which impairment while working presents substantial risk of injury so the company will be testing for THC.