Job Details

Administrative Support Associate

Under general supervision, the Administrative Support Associate performs general administrative support tasks that assists the department in achieving operational goals and objectives. The hours for this position are primarily Monday - Friday, 8:00 am to 5:00 pm and may be required to work special events as needed. Posted pay range is the starting salary. Pay rate offered is based on experience.

Examples Of Duties

Greets internal and external visitors, answers phone/emails/web-based inquiries and responds or directs inquiries as appropriate; collects, distributes, and sends mail.

Scans and or files documents; maintains documents and files.

Data entry, track, review, reconcile and verify accuracy and completeness of data; maintains data; facilitates the processing of documents for approval and/or submission of documents through the appropriate workflow.

Maintains, orders, and organizes supplies and materials.

Schedules and provides support for meetings, trainings, and events; maintains appropriate calendars; may coordinate travel for department and/or division.

Provides basic technical support; submits Information Technology and Facility work tickets for assigned area.

Drafts letters, memos, forms, general correspondence, and presentations using appropriate software.

Compiles and prepares a variety of reports.

May maintain content and update webpages for assigned area; maintains data in online databases.

Experience And Training

High School diploma or equivalent

Two (2) years of clerical or administrative support experience. College credit may be substituted for experience on a year per year basis.

Certificates And Licenses Required

Demonstrated knowledge of modern office software (i.e., Microsoft SharePoint, Teams, Word, Excel, Outlook)

Benefits

2026 CITY OF ROUND ROCK EMPLOYEE BENEFITS OVERVIEW

At the City of Round Rock, our employees drive our success. We believe serving the community starts with taking care of our employees. We're committed to offering competitive and comprehensive benefits that not only protect your health and financial future but also help you thrive both professionally and personally.

Health & Medical Coverage

Robust Medical Plans: Comprehensive in-network coverage, 100% covered preventive care, and competitive deductibles and out-of-pocket maximums. The City invests in employee well-being by paying a significant share of premiums and providing subsidies for dependent coverage.

No-Cost, On-Site Primary Care Health Clinic: Free primary care visits at RockCare for employees and eligible dependents, ensuring convenient, quality care.

Dental and Vision Benefits

Dental Plan: Low copays and in-network savings for exams, cleanings, fillings, and major dental procedures.

Vision Plan: Affordable vision coverage with benefits for exams, eyewear, and contact lens services—ensuring you see clearly every day.

Leave Benefits

Paid Parental Leave: Bond with your newest family member through paid parental leave that supports work-life balance when it matters most.

Generous Vacation and Sick Leave Accruals: Accrue 120 hours of vacation leave and 96 hours of sick leave in year one!

Personal Leave: Full-time exempt employees enjoy 40 hours of personal leave a year.

12 Paid City Holidays: A holiday schedule designed for rest, recharge, and time with family and friends.

Life, Disability, and Supplemental Insurance

Life & AD&D Insurance: Basic life insurance provided at no cost with optional voluntary coverage available to ensure your family's security.

Disability Coverage: Short- and Long-Term Disability plans protect your income in the event of illness or injury.

Supplemental Benefits: Accident, Critical Illness, and Hospital Gap insurance help cover unexpected costs, easing financial stress during tough times.

Flexible Spendings, Retirement & Savings

Flexible Spending Accounts (FSAs): Pre-tax options for health care and dependent care expenses that help you manage out-of-pocket costs.

2:1 Match on Texas Municipal Retirement System (TMRS) Retirement Pension: Secure your future with our TMRS retirement plan—your savings grow twice as fast! You contribute 7% of your pre-tax gross salary to an account that earns at least 5% interest every year. At retirement, the City matches your TMRS account 2:1 and also provides a supplement death benefit.

457(b) Deferred Compensation Plans: Boost your financial goals by deferring some of your pre-tax income and investing it for growth.

Tuition Assistance: Support for further education and career development.

Balancing Work And Life

Employee Assistance Program (EAP): Access free, confidential counseling services for personal or work-related challenges.

Legal & ID Theft Protection: Enjoy peace of mind with affordable legal assistance and identity theft protection for life's unexpected challenges.

Pet Insurance: Keep your furry family members healthy with optional pet insurance that helps cover vet costs.

Wellness Benefits

Free 24/7 gym access with showers, lockers, and modern equipment.

Free Round Rock Public Library card with access to LinkedIn Learning training.

Free Yoga and Strength/Conditioning classes.

Free or discounted memberships to local recreation centers and access to community resources.

Free pool passes (excluding RockNRiver).

Free access to training courses, online and in-person.

And so much more!

Visit our benefits website or look at our benefits guide (Download PDF reader) to learn more!